Sendo.vn is an e-commerce project developed by FPT Online Services Joint Stock Company (FPT Online), launched to consumers in September 2012. Sendo.vn opens an e-commerce trading platform for sellers and buyers throughout Vietnam.
SenMall is Sendo's high quality online shopping center. Here, vendors are only selling genuine products of reputable brands, with clear origin and origin. All products posted on SenMall must go through strict censorship and must provide adequate licenses and documents as prescribed by law. So, when you buy at SenMall, you are completely assured of the quality of products and enjoy our guaranteed service experience. SenMall is committed to bringing you quality products, preferential prices, attractive promotions and dedicated customer care policy with the motto "High quality products - Guaranteed service".
Product images are the first thing that attract customers when they visit your Shop . However, customers will always care if this is a true image of the product or not, the exterior design is the same as in the photo ... they need you to confirm that the product of the Shop is identical to the image they are viewed. Sometimes even pictures taken by yourself will have differences in color, so a line of explanation for customers about the origin of the image, style and color is never redundant.
Regarding the purchasing decisions of customers, the price of products is one of the decisive factors, the majority of customers are strongly influenced by prices. Especially with shopping at Sendo.vn, customers have a lot of choices, easily compare prices between shops with each other.
Take a look at the image below you will easily recognize the difference.
And do not forget to create promotions to stimulate customers.
Ship fee is also one of the reasons why customers buy or not buy products of the Shop because of the high cost of shipping the item from the shop's location to the customer. If the Shop can actively support free shipping, customers will not hesitate to place a purchase decision immediately.
Many shops in Sendo have adopted this policy to retain customers, you too.
Did you know Sendo currently has more than 80,000 stores in business, which also helps Sendo customers have more choices. Not only do they buy the things they need, but they also buy the products they see fit, or attract them, which is the great advantage of e-commerce today. The rationality can be from style, color, material, origin to price, expiry date ...
With similar or similar products, you wonder how you can make a difference between your shop and other products? The answer is in the product description. Write product descriptions that are specific, sincere and user-friendly, making your customers read it as if you were directly consulting about the product.
In addition to many utilities when buying at Sendo, there is a limitation that customers may encounter is that they are not satisfied or not assured with the product because they have not been personally selected, so the Shop should build trust with customers by providing clear information and regulations on the exchange, return, refund or warranty policies that you apply. For example, fashion shops, customers do not fit into the product will often occur, soft sales policy, enabling customers to change the size and size will make customers feel secure and choose products. However, you also need to have strict rules to avoid unexpected cases.
If due to the nature of the product, you can not apply these policies, please explain in detail the reason and note when buying.
